Newly installed Ooma - call quality issues

Dudas y comentarios acerca de la norma, sus requisitos, por qué puedo necesitar implantar un sistema de gestión de calidad, preguntas sobre los requisitos de la norma, etc.

Newly installed Ooma - call quality issues

Postby JesseVoss » Thu 19 Jul 2018 6:53 am

Hello,

We received an Ooma Telo for Christmas and hooked it up today as per the instructions. We decided to place it between our modem and router for the best call quality possible. We tested it out and were quite pleased at first but some people are telling us that our voices are garbled at times, almost like we are underwater. We can hear them just fine, but they can't hear us clearly. What can be done to improve the call quality? We have fairly decent internet speeds for our area. Any thoughts? I have seen some people say that getting Ooma to move them to a different server has fixed the issue.

Any help will be apprecited.

I didn't find the right solution from the Internet.

References:
https://www.ooma.com/forums/viewtopic.php?f=4&t=21451
Product Video Studio

Thank you.
JesseVoss
 
Posts: 10
Joined: Tue 29 May 2018 10:13 am

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